Swiggy
The backend that runs India's largest food delivery operation.
Swiggy order management dashboard — live orders, delivery tracking, rider assignment, revenue analytics.
About the Project
The brief.
Swiggy needed a complete overhaul of their internal order management infrastructure. We built the backend systems powering the entire delivery operation — from order creation to rider assignment to real-time tracking to payment processing — handling millions of concurrent orders daily.
Order Management System
In one line
The backend that runs India's largest food delivery operation.
The Deets
How it happened.
When Swiggy came to us, their existing order management platform was struggling to keep up with explosive growth. Orders were piling up. Delivery partners weren't getting real-time updates. Restaurants couldn't manage their queues efficiently.
We designed and built a microservices architecture from the ground up. The Order Service manages the complete lifecycle. The Payment Gateway handles all transactions. The Restaurant API manages menus and availability. The Rider Assignment Engine uses intelligent algorithms to match orders with the nearest riders.
The real-time tracking system streams live location updates for every active delivery. The notification service handles push, SMS and email. The analytics pipeline processes billions of events daily through Apache Kafka and Amazon Redshift.
The infrastructure runs on AWS with auto-scaling, container orchestration via EKS, managed databases and multi-region redundancy. Result: 99.9% uptime, sub-second response times and 10x traffic-spike headroom.
“Great infrastructure is invisible. When it works, nobody notices. When it fails, everything stops.”
What We Built
On the table.
- Order Management Service
- Payment Gateway
- Rider Assignment Engine
- Real-time GPS Tracking
- Restaurant Partner API
- Notification Service
- Analytics Pipeline
- Admin Dashboard
- Revenue Analytics
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